We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Shipping

Shipping Method : EMS
Shipping Area : Delivery available area based on EMS
Shipping Charge : 

$25 - less than $100
$15 - $100 over and less than $300
Free - $300 over

Shipping Period : 3 - 7 business days
Shipping Information : Shipping may not be possible in some areas


Returns

For exchanges and returns, please contact us Instagram or E-mail

Instagram : @retriever_official
E-mail :retrieverclub.official@gmail.com